Statuses explained

Statuses in BECCO Trust are updated automatically: every time a form is signed, a document is uploaded or a party is verified, the system recalculates them. You never set them by hand. This page lists every status and what moves it forward.

Client status

The client status summarizes the whole onboarding, and is shown in the client list and on the client page.

flowchart LR
    A[Initial] --> B[Pending<br>information]
    B --> C[Pending<br>verification]
    C --> D[Pending<br>compliance]
    D --> E[Compliance<br>agrees]
    D --> F[Compliance<br>disagrees]
    E --> G[Accepted]
    E --> H[Declined]
    F --> G
    F --> H

Status	Meaning	It changes when…
Initial	The client exists, but no party has started a form yet.	…a party starts filling in their form → Pending information.
Pending information	One or more parties are still supplying information.	…every party has handed in their part → Pending verification.
Pending verification	All information is in; ready for the account manager.	…every party has been verified → Pending compliance.
Pending compliance	Every party is verified. Screening can run and compliance can judge the file.	…compliance answers Does the MLCO agree with AML/CFT compliance? → Compliance agrees or Compliance disagrees.
Compliance agrees	Compliance has approved the file on AML/CFT grounds.	…management answers Is the client approved by management? → Accepted or Declined.
Compliance disagrees	Compliance has not approved the file.	…management decides anyway, or compliance revises its judgement.
Accepted	The client has been approved by management.	…a new unverified party is added, which pulls the client back down.
Declined	The client has been declined by management.	…the decision is revised in the risk profile.

The client status is the lowest party status

Up to Pending compliance, the client status is simply the lowest status among its parties: one party still at Pending information keeps the whole client at Pending information. From Compliance agrees onwards, the two decision fields on the risk profile take over and set the status directly.

This also means the status can move backwards: adding a new party to an accepted client, or unlocking a party’s form, drops the client back until that party has been handled again.

Party status

Every person or company connected to a client has its own status, visible in the Status per party column and on the client’s Information tab.

flowchart LR
    A[Initial] --> B[Pending<br>information]
    B --> C[Pending<br>verification]
    C --> D[Pending<br>compliance]
    D --> E[Compliance<br>agrees]
    D --> F[Compliance<br>disagrees]

Status	Meaning	It changes when…
Initial	The party exists but hasn’t started yet.	…the party opens their form and starts filling it in, or documents start arriving.
Pending information	The party is filling in their form, or their documents are still being collected.	…a natural person signs their form, or a company’s required documents are all present → Pending verification.
Pending verification	Everything has been handed in; ready to be verified.	…you switch Information verified to Yes and complete the verification wizard → Pending compliance.
Pending compliance	The party’s information has been verified.	…compliance gives its judgement on the client → Compliance agrees or Compliance disagrees.
Compliance agrees / Compliance disagrees	Compliance has judged the client; every party follows the client’s judgement.	…compliance revises its judgement.

Parties follow the client, not the other way around

The last two statuses come from the client’s compliance judgement, so every party of a client shows the same one. The first four are genuinely per party.

Note also that a natural person who does not need a form at all, a shareholder below 5%, sits at Pending verification from the start: there is no signature to wait for. Everyone who does have a form stays at Pending information until that form is signed and locked, including when a team member fills it in on their behalf.

Screening results

Screening results do not change any status. They produce a report with an outcome:

Result	Meaning
Clear	No hits. The report is approved automatically.
Consider	A possible match that needs human assessment. The report stays unapproved until someone approves it.
Rejected	A confirmed hit. Also stays unapproved.

See Step 5: Screening.

Risk classifications

The risk profile uses four levels, both for the initial and the final classification: Low, Medium, High and Unacceptable. A new client starts at High until compliance sets a final classification.

Mail delivery statuses

The Contact client tab shows a delivery status per message: Sent, Processed, Delivered, Opened, Deferred, Dropped, Bounce or Blocked. See Emailing your client.